If it's not working like it should, you've come to the right place
Book a drop-off appointment at 211 Rolleston Street, or book us for an on-site visit. Same straight answers we've been giving Thames for over twenty years.
In-store and on-site repairs
Most jobs are sorted in-store the same day. If it's easier for us to come to you, an on-site visit is billed the same way.
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Won't turn on or keeps crashingHardware diagnosis on desktops and laptops, from a dead power supply to a failing hard drive.
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Virus & malware removalInfected machines cleaned up and checked over properly, not just a quick scan.
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Running slowStartup clutter, disk clutter and background junk cleared out so it runs like new again.
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Screen, keyboard & hardware repairsCracked screens, dead keyboards, failing batteries and other physical repairs.
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Data recovery & backupBest-effort recovery of what's already been lost, and a proper backup set up going forward.
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Home & small-office networkingWi-Fi dead zones, dropouts and printer or network setups sorted for good.
One rate, in-store or on-site
In-store diagnosis & repair
Book a drop-off appointment at 211 Rolleston Street. Most repairs are quoted after a quick diagnosis before any work starts.
$150 / hourBusiness & home visit
We come to you — a home, office or job site anywhere around Thames and the Coromandel.
$150 / hourSoftware problems can often be fixed remotely instead of an in-store or on-site visit — see Remote Support.
Custom builds & brand-name laptops
We build our own-brand desktops in-store using parts we'd put in our own machines, and bring in the major laptop brands when a laptop is the better fit.
Custom-built desktops
Built to the job — gaming, everyday use, or a small-business workstation — and backed by the people who built it.
- Parts chosen for reliability, not just price
- Built and tested in-store before it goes home
- Discount available when you build with us
Laptops
Major brands, set up and ready to go — old machine's files and settings moved across if you need it.
- Honest advice on what you actually need
- Set up, updated and ready on collection
- Trade-in and old-device disposal available
Running a business, not just fixing a PC?
If the bigger problem is admin eating your week or not knowing whether your systems are secure, that's what Automation and Cyber Secure are for — delivered remotely, NZ-wide.