Whatever's broken, slow, or eating your week — we sort it.
Bring in a computer that won't start, book a callout for a network that's dropped out, or buy a machine we've built ourselves — that's still what most of Thames knows us for. We're also now taking that same hands-on approach remote: automating the admin that eats your evenings, and watching your systems for threats around the clock, wherever in NZ you are.
In-store repairs, custom builds & remote support
This is still the core of the business — real hardware, real fixes, in Thames or over a remote session. If it's the reason you found us, start here.
Computer & laptop repair
Won't start, running hot, cracked screen, virus-ridden — in-store diagnosis or an on-site visit, $150/hour.
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Custom builds & computer sales
Our own-brand desktops built in-store with parts we trust, plus the major laptop brands, at a discount when you build with us.
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Remote software support
Software problems fixed over a remote session without a trip into Thames, subject to the same $150/hour rate.
Learn more →The next customer's problem is admin, not hardware
Alongside the repair bench, we're now building the same kind of hands-on service for the admin small businesses drown in — invoices chased, backups checked, threats blocked — running quietly in the background while you get on with the job in front of you.
Three ways we're starting to take work off your plate
Early days for these three in New Zealand, but the same team, the same straight answers — delivered remotely, NZ-wide.
Business automation
Invoicing, receipts, bookings, stock and reporting wired into the tools you already use, and left to run.
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Cyber Secure monitoring
24/7 automated threat monitoring, patching, backup checks and email security across every device you run.
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Websites & search
Fast, simple sites built to load quickly, read well on a phone, and actually get found on Google.
Learn more →A real engineer, not a call centre
Remote sessions run during business hours, with tickets by email or WhatsApp picked up first thing outside them. Same team, same direct line, whether you're calling about a cracked screen or a monitoring alert.